Upgrade Timeline and What to Expect
|We will be migrating all accounts to the new system this Tuesday night 27th March AEST. We expect to be offline for around 3 hours between 6.00 - 9.00pm.
With the reduction in price of standard accounts, margin will be increased so your clients will not see any change in price, and as with longcodes for users on Power plans, you will instantly start earning $10 per month for each number their clients have.
Basically your clients won't see anything change except for the addition of the numbers nav item to the main menu.
As with any major upgrade, while we have tested at length for every conceivable scenario we can think of, we may run into something we haven't thought of. If you have any issues or problems, please submit a support ticket and let us know.
Changes to Pricing
|As always we have two pricing plans for Resellers. Retail, now referred to as Standard Pricing and Wholesale, now referred to as Power Pricing.
Standard: $0 per month, 7.9c SMS, $29 Virtual Numbers
Power: $49 per month, 5.9c SMS, $19 Virtual Numbers
You can elect to change to either plan on your billing page.
Credit card fees are also changing. Instead of a flat fee we must now charge 1.4% of the transaction to cover our costs. There is a minimum charge of $1.00.
Shared Virtual Numbers
|Virtual numbers can now be shared and resold by Resellers. We have rebuilt the number system from scratch and you will now see you can add a margin to monthly number rentals. You can also have one number on your reseller account and sell keywords on that number to individual clients. Numbers are now at a very low $19 per month on Power pricing.
Numbers have also now moved to their very own section in the top nav. As they are now used across multiple features such as campaigns, keywords and email to SMS we felt it would be better to manage them separately from the keywords section where they are now.
|Another major new reseller feature is the ability to sell individual keywords to clients on a shared virtual number for a monthly fee. Your clients will be able to purchase keywords at a price you set, if the keyword is already in use they will be asked to choose another. Burst SMS will take a 10% rev share of keyword sales for Resellers on Power plans and 20% rev share for those on Standard pricing.|
|With the new system you can now transfer SMS credits to an account. This will assist in the creation of packages with amounts of messages rather than a $ value. All credit transfers are paid for by the reseller, we do not provide online billing for this type of account.|
New Overview Panel
|There is now lots more data for Resellers, you will see client activity times, keyword activity, SMS, number margin and keyword earnings all broken down by month. You will also see monthly deposits by clients as well as the standard turnover and profit figures.|
New Client Settings Panel
|We have re-designed the client settings panels to cope with all the new options. We have tried to make everything as intuitive and easy to understand as possible. As always we welcome your feedback and if you see anything you don't 100% understand please let us know.|