Knowledge Base/Frequently Asked Questions

 

Most asked | Recent | Needs answer (1) | Answered

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1

Can I get a Gold Long Number or Choose my Own?

Burst SMS Admin November 07, 2011 Latest comment 2

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What is the difference between Standard and Power Pricing?

Burst SMS Admin May 30, 2012 Latest comment 1

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I can only credit $20, Why?

Burst SMS Admin May 18, 2012 Latest comment 1

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I got the alert "Flagged for Admin Verification" when I scheduled my first campaign. What do I do?

Burst SMS Admin April 02, 2012 Latest comment 1

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Can I import Apple Address Book contacts?

Burst SMS Admin Mar 01 Latest comment 1

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Can people save my dedicated number in their phone and text me anytime?

Burst SMS Admin July 20, 2012 Latest comment 1

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How can I get replies to my campaigns?

Burst SMS Admin June 28, 2011 Latest comment 1

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I don't have access to a credit card, can I pay another way?

Burst SMS Admin July 20, 2012 Latest comment 1

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Is a Dedicated Number required?

Burst SMS Admin July 20, 2012 Latest comment 1

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Can SMS campaigns be scheduled?

Burst SMS Admin July 20, 2012 Latest comment 1

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Can I get a specific number?

Burst SMS Admin May 18, 2012 Latest comment 1

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Are we able to send MMS messages to our contacts?

Burst SMS Admin May 18, 2012 Latest comment 1

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Can I upload bulk contacts in a text file?

Burst SMS Admin June 28, 2011 Latest comment 1

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Is it possible to send single texts?

Burst SMS Admin May 18, 2012 Latest comment 1

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Why do I have soft bounces immediately after send?

Burst SMS Admin May 18, 2012 Latest comment 1

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How many characters can I have in my text message?

Burst SMS June 28, 2011 Latest comment 1

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How do I remove contacts from the Global Opt-Out list?

Burst SMS Admin September 19, 2011 Latest comment 1

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What characters can I use in my text messages?

Burst SMS Admin July 20, 2011 Latest comment 1

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How do I update my email address?

Ben Lowe July 15, 2011 Latest comment 1

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Can wildcards be used as keywords?

Burst SMS Admin July 14, 2011 Latest comment 1

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Short Codes …..How do you get them? How much are they?

Burst SMS Admin July 14, 2011 Latest comment 1

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Are there any countries you won't allow to use the site?

Burst SMS Admin June 28, 2011 Latest comment 1

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My account has been removed, can it be rectivated?

Burst SMS Admin June 28, 2011 Latest comment 1

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What countries do you currently deliver to?

Burst SMS Admin June 28, 2011 Latest comment 1

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Do you deliver to the USA or Canada?

Burst SMS Admin June 28, 2011 Latest comment 1

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I forgot my password and can't login. How can I get my details?

Burst SMS Admin June 28, 2011 Latest comment 1

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I am delivering my campaign but all my messages are marked as 'Pending' what is going on?

Burst SMS Admin June 28, 2011 Latest comment 1

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Do you deliver messages directly to local carriers?

Burst SMS Admin June 28, 2011 Latest comment 1

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Do I have to pay for messages that are bounced?

Burst SMS Admin June 28, 2011 Latest comment 1

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Can I delete bounced messages?

Burst SMS Admin June 28, 2011 Latest comment 1